01. Information We May Collect

The information collected depends on how you interact with Mirthhaven™ and our online store.

Information may include:

• Your name, email address, telephone number and other contact information you choose to provide.
• Billing and shipping addresses.
• Order number, products ordered, quantities, transaction status and fulfillment information.
• Return, refund, cancellation or customer-service information.
• Information contained in messages or communications you send to our customer service team.
• Browser type, device information, IP address, cookie identifiers and website-interaction data.
• Payment-related information required by Shopify and applicable payment providers to process transactions.

02. How We Use Personal Information

Personal information may be used where reasonably necessary to operate Mirthhaven™ and provide our online shopping services.

This may include using information to:

• Process and verify purchases.
• Prepare, fulfill and ship orders.
• Send order confirmations, delivery updates and tracking information.
• Respond to questions and provide customer support.
• Review cancellations, returns and refunds.
• Address payment questions or transaction disputes.
• Detect potentially fraudulent, unauthorized or abusive activity.
• Maintain and improve the operation of our website.
• Meet applicable accounting, recordkeeping, legal and regulatory requirements.

03. Orders, Payments & Checkout Information

Information needed to complete a purchase may be processed through Shopify and the payment services available during checkout.

Depending on the transaction, payment-related information may include billing details, authorization status, transaction identifiers and other information required to complete or verify the payment.

Mirthhaven™ does not ask customers to send complete payment-card details, card security codes, banking passwords or one-time authentication codes through ordinary customer-service messages.

04. Cookies & Similar Technologies

Mirthhaven.com and the services supporting our store may use cookies and similar technologies for functions such as checkout, website operation, preferences, security, analytics and fraud prevention.

Certain cookies are necessary for core shopping functions, including maintaining a shopping cart or completing checkout.

Your browser or device may provide settings that allow you to manage, restrict or remove certain cookies. Restricting necessary cookies may affect some website features.

05. Shopify

The Mirthhaven™ online store uses Shopify's e-commerce infrastructure.

Information required to operate the website, maintain shopping-cart functionality, process checkout and complete orders may therefore be processed through Shopify and related service providers.

Shopify and other independent providers may process information according to their own privacy practices and applicable legal obligations.

06. Service Providers & Information Sharing

Personal information may be shared with service providers where reasonably necessary to operate our store, provide requested services or complete a transaction.

These providers may include:

• Shopify and e-commerce technology providers.
• Payment processors and financial-service providers.
• Fulfillment and logistics providers.
• Shipping carriers and tracking services.
• Customer-service and communications providers.
• Website hosting, analytics and security providers.
• Fraud-prevention and transaction-verification providers.
• Government, regulatory or legal authorities where disclosure is required by applicable law.

We do not rent personal information to unrelated third parties for their independent use.

07. Website Analytics & Store Improvement

We may use website-interaction and technical information to understand how visitors use mirthhaven.com and to support website performance, navigation, security and shopping-experience improvements.

This may include information about pages viewed, device or browser characteristics, referring pages and general interaction with store features.

08. Data Retention

Personal information may be retained for as long as reasonably necessary for purposes including:

• Order administration and transaction records.
• Customer service.
• Returns and refunds.
• Accounting and financial records.
• Fraud prevention and security.
• Dispute resolution.
• Applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it is maintained.

09. Privacy Rights & Requests

Depending on your location and applicable privacy law, you may have rights regarding your personal information.

These rights may include requesting:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of eligible information.
• Restriction or objection to certain processing.
• Other privacy choices available under applicable law.

Mirthhaven™ may need to verify your identity or request before completing a privacy request.

10. Marketing Communications

If you choose to receive promotional communications from Mirthhaven™, you may use the unsubscribe option provided in applicable marketing messages.

Even after unsubscribing from promotional communications, we may still send necessary transactional messages relating to:

• Orders.
• Payments.
• Shipping and tracking.
• Returns and refunds.
• Customer-service requests.

11. Information Security

Mirthhaven™ uses reasonable administrative, technical and organizational measures intended to support the protection of personal information.

We also rely on established e-commerce, payment and service providers for parts of the store's technical infrastructure.

However, no method of online transmission, electronic communication or electronic storage can be guaranteed to be completely secure.

12. Children’s Privacy

Mirthhaven™ is a general consumer electronics and technology store and is not designed for the purpose of knowingly collecting personal information from children in violation of applicable law.

If you believe personal information has been submitted improperly by a child, please contact our customer service team so the matter can be reviewed.

13. International Processing

Mirthhaven™, Shopify and other service providers involved in operating the store may operate internationally.

As a result, personal information may be processed or stored in locations different from the location where you access mirthhaven.com, subject to applicable legal requirements and safeguards.

14. Third-Party Services & External Links

Mirthhaven.com may use or link to services operated by third parties.

Those third parties may have their own privacy policies, terms and information-handling practices. Mirthhaven™ does not control all independent practices of external websites or service providers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technology, store operations, service providers or applicable requirements.

The current version will be published on mirthhaven.com together with the applicable revision date.