Contact Us
Have a question about a Mirthhaven™ product, an existing order, delivery, payment or return? Our customer service team is available to help.
We're here to help.
For questions about products, orders, shipping, tracking, payments, returns or refunds, contact the Mirthhaven™ customer service team using the details below.
Support when you need it.
Contact us with the details of your question and, where applicable, your order number. Providing complete information helps our team review your request more efficiently.
Who Owns & Operates Mirthhaven™?
Mirthhaven™ is owned and operated by Shenzhen Xinfenghai Technology Co., Ltd.
Shenzhen Xinfenghai Technology Co., Ltd. operates mirthhaven.com and is responsible for the operation of the Mirthhaven™ online store and its customer-service activities.
Customer support areas
Our customer care team can assist with common pre-purchase and after-sales questions related to the Mirthhaven™ online store.
Product Questions
Need help understanding product features, specifications, included accessories or compatibility? Send us the product name and details of your question.
Orders & Changes
Contact us as soon as possible if you have a question about an order or need to request a change before fulfillment progresses.
Shipping & Tracking
We can assist with shipment status, tracking questions, delayed deliveries and other order-delivery concerns.
Returns & Refunds
Contact us before sending merchandise back. Our team will review the request and provide return instructions where applicable.
Payment Questions
We can review order-related payment questions, refund status and possible duplicate transaction concerns connected to your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, incomplete or incorrect, contact us with your order number and relevant photos or videos where appropriate.
Contacting us about an existing order?
To help our team identify your purchase and understand the issue, please include relevant information when contacting us.
- Your order number.
- The name used when placing the order.
- The product involved.
- A clear description of your question or issue.
- Photos or videos where relevant to damaged, defective, incorrect or incomplete products.
Customer Service Information
We aim to review customer inquiries as promptly as reasonably possible. Response timing may vary depending on inquiry volume and the nature of the request.
Important return address notice
The business address published on this page is not automatically the merchandise return address.
If you wish to return a product, please contact Mirthhaven™ customer service first. Once an eligible return request has been reviewed, the appropriate return instructions and destination will be provided.
Business Information
Official company and contact information for the Mirthhaven™ online store.
Mirthhaven™ is owned and operated by Shenzhen Xinfenghai Technology Co., Ltd.