1. Available Payment Methods

The payment options enabled for your order appear at checkout. Availability can depend on your location, selected currency, device, and the payment services currently supported by the store. A payment method is available only when it is offered during checkout.

2. Order Total & Currency

Prices are displayed in USD unless another currency is clearly identified. Before submitting payment, review your products, quantities, discounts, shipping charges, applicable taxes, and final total.

Your bank or payment provider may apply its own currency-conversion or transaction fees. These charges are determined by that provider.

3. Payment Processing

Our store uses Shopify’s checkout infrastructure and the payment providers available for the transaction. Payment information is handled through the applicable checkout service. Do not email complete card details or security codes to our support team.

4. Authorization & Verification

Transactions may require bank authorization or additional verification. Orders may also be reviewed for payment validity or suspected fraud before fulfillment. A temporary authorization hold is not always a completed charge; release timing depends on the bank or payment provider.

5. Declined or Interrupted Payments

If checkout fails, check the billing details and any verification request from your bank. Before trying again, review your email and account activity to avoid accidentally placing duplicate orders. Contact us if the order or charge status is unclear.

6. Discounts & Promotions

Enter an eligible code before completing checkout. Offer terms may include an expiration date, minimum spend, product exclusions, or usage limits. Confirm the discount appears in the final total before paying.

7. Payment Safety

Use the official mirthhaven.com checkout. Do not send passwords, complete card numbers, security codes, or one-time banking codes through email.

If you receive a suspicious payment request claiming to be from us, contact our published support address independently.

8. Refunds & Payment Questions

Approved refunds are generally returned to the original payment method. After an approved return is received and inspected, eligible refunds are initiated within 5–10 business days, with additional posting time possible at your provider. Contact us with your order number for billing concerns.